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Installation Questions / Re: Drill Into Roof
« Last post by Lafollette on November 15, 2017, 03:50:06 AM »
We noticed with the bigger 1/4 inch drill bit the lags seemed to strip easier in wood thats why we went down to a 3/16 drill bit

Makes a lot of sense. Thanks for the tip.
Installation Questions / Re: Mount The Awning To Vinyl Siding?
« Last post by GeraldR on June 16, 2017, 12:15:32 AM »
I have a structural question of Bathmate X30 I purchased a 12' awning that has 3 mounting brackets. My placement  of the brackets will make both end brackets end up over windows. As far as stability goes , should i be concerned?

No, you should have a solid header over your window.

Thanks very much for posting this diagram. Now I get it.
Installation Questions / Re: Installing Roof Brackets
« Last post by SunSetter Dealer on May 08, 2015, 01:28:20 PM »
The roof brackets are a little different now.  The base bracket has 3 holes instead of 2. I still only use 2 lag bolts per bracket.
You have to install the base bracket with the angle side facing the edge of the roof. Here is a picture showing the proper direction.

Northeast Awning & Window Co.
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General Questions / Re: noise when retracting awning
« Last post by kzie on August 07, 2014, 07:35:03 AM »
Thank you for getting back to me. I think that by returning the bad one and getting another will be the lesser of the two evils since i would have to take the awning down to replace with a new motor(not enough room on the side).
General Questions / Re: noise when retracting awning
« Last post by SunSetter Dealer on August 06, 2014, 02:42:35 PM »
I had 2 awnings this year that did the same thing. Both were 20 ft. I called SunSetter and they sent me a new awning. I didn't try to remove the motor and fix it just doesn't look good and seem right to do on a brand new awning. 
General Questions / noise when retracting awning
« Last post by kzie on August 05, 2014, 01:16:37 PM »
I just installed a motorized awning. When I retract the awning it makes a thumping sound. I called Sunsetter  and was told that the splines on the motor are not lined up and the motor would have to be pulled in order to align the splines . Is this a hard job? I was also told that the thumping would just be an annoyance and do no harm to the awning down the road. Any help would be appreciated. 
That would be fine. We have to do that when the house has Dryvit. We drill a 1 inch hole and use our nylon spacers.
I have a 20 foot motorized awning ready to mount. My house has aluminum siding. Underneath the siding is fiberboard sheathing, which is then mounted to studs. My suspicion is that I cannot just drill through the siding and fiberboard into the studs, as the fiberboard is too soft, and will not support the bracketry, causing the the siding to dent and the awning to droop.

I'd like to avoid having to mount a header board if at all possible, as this would entail cutting a large area of siding away, potentially introducing leaks, plus introduce the maintenance involved in painting the header itself to prevent its deterioration and maintaining the caulk sealing around its periphery.

I have some round aluminum one inch spacers that the lag screws are intended to go through. My plan is to use a hole saw to cut holes the size of the spacers through the siding and the underlying fiberboard, to the stud underneath, push the spacer up against the stud, and then mount the brackets up against the spacers. The lag screws would then go through the brackets, through the spacers, and into the studs. I could then lay a small bead of caulk around the circumference of the spacers to seal them against the siding to prevent moisture intrusion.

Is there any problem with my plan that anyone can see, or is there perhaps a better way of going about this that I haven't thought of?
Installation Questions / Re: roof mount hood
« Last post by SunSetter Dealer on April 19, 2014, 02:36:33 PM »
I had one customer call and said he attached a 2x8 to the roof brackets using bigger bolts then used lag screws to attach the wall brackets to the 2x8. Not sure how you can close up the back once the awning is up. A few people still get the winter cover and wrap the awning under the hood using the bungee's.
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